Refund Policy

Store Credit / Refund

• We will be happy to, following a quality check, offer you a store credit, as applicable in your case. This will be processed within 7 business days after receiving products as per Kovet’s – Terms & Conditions.
• Any refund will be made in the original method of payment – Only in case of order cancellation within 24 hours of placing the order.
• If your purchase is eligible for a free return or exchange as explained above, the credit note or refund will also include the proportionate shipping cost.